5 Year CozyRider Protection Plan

Estimated delivery times are below. We ensure that you and your pet will love everything! We proudly offer Free shipping worldwide for orders over $100! 🚗🐾

PROCESSING TIMES: 

1. Orders are generally shipped within 1-2 Business Days (Monday – Friday).

SHIPPING DELIVERY TIMES:

1. Standard USPS Shipping = 5-8 Business Days.
2. ⚡ Expedited FedEx Shipping = 3-5 Business Days.

PLEASE NOTE: Shipping times below DO NOT include the 1-2 Business Day Processing Times. 

ORDER CUT-OFF TIMES:

If you order after 5pm (EST), there is no guarantee that your order will be shipped out the same day.

MORE INFO

We will do everything in our power to get your order to you as soon as possible!

All PawpyStuff™️ products are made and shipped from our USA and Asia warehouses depending on levels of stock. 

Please consider that any holidays might impact delivery times.

*Christmas Day delivery is not guaranteed for orders placed after the 4th of December.*

CANCELING AN ORDER

Once an order is placed, we will not be able to cancel it once processed and fulfilled (In some situations this may be minutes after an order is placed). Please contact us at Support@pawpystuff.com ASAP if you would like to cancel an order. We will do our absolute best.

If you placed an order after 5:30pm EST (Monday - Friday), we may not be able to Cancel Your Order or Change Your Address if the order is fulfilled.

UNCLAIMED ORDERS

We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address.

If you notice an incorrect or insufficient address after receiving the confirmation email, please notify us at Support@pawpystuff.com ASAP with the updated details and order number.

Once we process the order we are unable to change the address and we are not to be held responsible for an incorrect or insufficient address entered by the customer.

TRACKING NUMBER

After placing your order, you will receive an Order Confirmation Email containing your order number and tracking number (Check email inbox, spam, and promotions folders.

You can expect between 3-5 business days before your tracking information updates.

HOLIDAY SEASON

During the holiday months of October, November, and December, we begin experiencing high order volume.

Our customers mean the world to us and we constantly try to exceed expectations while improving our small business.

With that being said, shipping times may take longer than expected. We ask that you remain patient during this time, the wait is well worth it!

If you have any questions or concerns during this time, please don’t hesitate to reach out at Support@pawpystuff.com and we will answer as soon as we can!

If you have any existing questions or concerns, please don't hesitate to contact us at support@pawpystuff.com (Sun - Fri)

If you are not completely satisfied with your PAWPYSTUFF™️, contact us within 30 days, and we'll make things right!